How to make your clients happy

I just had a phone call from a client who didn’t want anything from me. I did a coaching session with last week and he rang just to say thank you. How cool is that! .. well I feel pretty great about it anyway The secret to creating happy customers Like most ‘secrets’, this isn’t really a secret – but it is one of the most important lesson you will learn in business...
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One step forward and one step back

It is getting darker in the mornings now. It wasn’t long ago when I’d go for my morning jog at 5:30am and the sun was shining, but now it is only just getting light at 6am. In my post last week titled Making and Breaking your Routine, I told of my sore foot and how it has thrown my morning routine. Well, this morning I decided my foot was feeling pretty good so I’d go off for my...
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Yass Picnic Races 2009

Life is not all about work, keeping fit or achievement, you should regularly get out and do something completely different. Yesterday we went to the Yass Picnic Races; a country race meet which has been going since 1901. We were invited along by one of our clients, a sponsor of the event, to join them in their marquee and eat, drink and be merry. We met a good mix of characters at the event and...
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